About

Over the course of my career, I have successfully led end-to-end development of 7+ products, as well as implemented numerous features from 0-1. My passion for product management is evident in my record of winning 8+ supreme corporate awards, which motivates me to continue driving exceptional results. In my current role at Jove, I have achieved several notable accomplishments, including improving the search engine to increase unique searches by 10%, and developing and launching JoVE Quiz, resulting in a 15% increase in upsell and subscription price. Additionally, my innovative features on the JoVE video player led to a 10% increase in video completion rates for unique users.

Previously, while working at HashedIn by Deloitte, I successfully developed a B2C insurance portal that increased new users by 38%, lowered load time to 500ms, and implemented a B2B & B2C E2E restaurant management app, cutting operational cost by 30-40% and reducing wastage by 10-20%. My team also implemented a B2C Edtech platform, which lowered operation cost by 80%, and raised NPS score to 55-65. Furthermore, I led a team that implemented an ETA delivery system for B2C ecommerce, improving CSAT score to 4+ and ETA accuracy by 80%. I designed a B2B2C drive-thru & curbside portal, reducing service time by 20%, improving CSAT score to 4+, and increasing user acquisition by 25%. Additionally, I was able to raise employee satisfaction score to 4+, and reduce attrition rate by 10-15% in 3 months for B2B workplace management.

During my time at Accenture as a Product Manager, I led a 9-member team to develop a B2C Banking App, achieving a 55% daily increase in new user registration. I also directed a cross-functional team in creating a B2B Intranet Banking application, increasing NPS from 23-24 to 42-43. I am confident that my skills, expertise, and passion for product management would enable me to thrive in this role.